Contact

Talk to Hookie

Every contact is by email; there is no ticket form or chat widget. For how something works, the documentation is usually faster, and status explains how to check whether Hookie is receiving and delivering.

Support

support@hookie.ai

Help with the product, a delivery that is not arriving, or anything that looks wrong on Hookie's side. Include your workspace, the endpoint or destination, and when it happened.

Security

security@hookie.ai

Report a vulnerability or suspected unauthorized access to your account. See responsible disclosure on the security page before you test anything.

Privacy

privacy@hookie.ai

Requests about your personal data, deleting your personal account, or a Data Processing Agreement.

Billing

billing@hookie.ai

Invoices, refunds and payment questions. Write from the address on your account, and before opening a dispute with your bank.

Abuse

abuse@hookie.ai

Report Hookie being used to send spam, malware or anything else the Acceptable Use Policy forbids.

Who operates Hookie

Hookie is operated by Brady Cusack, the "we" of the Terms of Use and the Privacy Policy. Postal mail:

Brady Cusack
1606 Headway Circle STE 9318
Austin, TX 78754